Buku panduan online delivery info

What if I do not want to have my ID scanned at delivery?

If you decline to have your ID scanned at delivery, your age will be verified by the driver by manually entering your date of birth.  The driver will also manually enter your first initial and last name. 

Can anyone 21 years or older accept my adult signature required for package delivery?

Yes.  Any individual 21 years or older who is not visibly intoxicated at the delivery address may present their ID for age verification and accept your adult signature required delivery.

What data will FedEx collect when an ID is scanned?

• FedEx will only record the first initial and last name of the ID holder, which is part of the existing proof of delivery information that is captured for all signature deliveries.
• FedEx will not record or store any other personal data encoded within a recipient’s ID (e.g., driver's license number, birthdate, home address, etc.) and no picture of the ID is taken.

If a recipient does not have a driver’s license, what other forms of ID are acceptable?

The following forms of ID can be scanned:

• U.S. driver license
• U.S. Passport (only available for FedEx Ground deliveries)
• U.S. state ID
• U.S. military ID

If another form of ID that is unable to be scanned is provided, it will be inspected manually for age verification.

Does the name and address on the shipping label have to match with the name and address on the ID of the recipient?

No. A recipient’s ID will be scanned to verify the individual accepting the adult signature required delivery is 21 years or older. 

For addresses in and around the Selby area we deliver all of our furniture personally with our own staff in our own vans, Monday to Friday, 9 to 5, which means that we are in control of delivery times and can book in our deliveries around you!

We are proud of the quality of our delivery service. Our delivery personnel are professional and experienced and will ensure that your furniture is just right before they leave. We are also happy to deliver to the room of your choice, to build up what you have purchased so it is ready for you to use, and to take away the packaging ( which we recycle where ever possible).

Delivery out of our area will depend upon what you purchase and where your purchase is to be delivered to. When ever possible we prefer to deliver your furniture to you ourselves, but where that is not practical we can arrange for the furniture to be delivered direct from the manufacturers to your home. We endeavour to keep the delivery free of charge, but it must be noted that there may be times when a charge may have to be made to cover costs. We will of course contact you to discuss this if that situation arises.

Unfortunately , there may be some places where delivery is not practically possible. If you have concerns please contact us prior to ordering on 01757 700704, or by Email at [email protected]

We offer an excellent free delivery service for all customers within Aberdeenshire. For longer distances within the mainland UK our delivery charge is from £50.

One of the great features of our delivery service is that we take all boxes and packaging away. We operate a two man delivery service and we will deliver to your room of choice. If you order a dining table, divan bed, sofa bed, recliner sofa, recliner chair or electric power chair we will unwrap and assemble this furniture before we depart.

We can take away old pieces of furniture that are being replaced by the new pieces you have purchased, please ask us for further information when you place your order. There is an additional charge for this service.

If you are looking for that extra service that you don't always get elsewhere, then please come and see us. Our delivery drivers have worked for us for many years and customers regularly comment what a great credit they are to the company and how friendly they were. Furthermore, furniture delivery is like any other occupation, experience leads to a better standard of delivery.

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