When I use Outlook on the Web (OWA), and then hover with my mouse over a message, the following Quick Action icons become visible;
- Delete
- Mark as Read/Unread
- Flag
- Pin
I sometimes have a bit of a “trigger finger” and worry that I might hit the Delete icon by mistake. Also, as Outlook on the Desktop doesn’t support the Pin feature, I don’t use that either.
Can I somehow disable some of these Quick Action icons and assign other commands to them like Archive or Move?
You can indeed disable them if you don’t want to use them or customize them so they perform another action (although your choice is very limited).
When hovering on a message in Outlook on the Web, the Quick Actions will become available above the time/date of a message.
Layout Options
- Click on the Gear icon in the top right corner (left from your own profile image).
- Open the Settings page:
- Microsoft 365 Exchange Online
Text link at the bottom: View all Outlook settings-> Mail-> Customize actions - Outlook.com
Text link at the bottom: View all Outlook settings-> Mail-> Customize actions - Exchange 2016 and Exchange 2019
Options
- Microsoft 365 Exchange Online
- In the Options’ Navigation Pane on the left choose:
Microsoft 365 Exchange Online
Mail-> Customize actionsOutlook.com
Mail-> Customize actionsExchange 2016 and Exchange 2019
Options
- You’ll now see a preview of your current Quick Actions with below that, 4 dropdown lists with commands to choose from. You can set them to any of the following;
- Delete
- Mark as read or unread
- Flag
- Archive
- Move to Folder
- Pin
- Nothing
- Once you selected the 4 commands you want to show up or not show up, press the Save button at the top.
- Press the Back button or Options header at the top of the Navigation Pane to return to your Mailbox.
Now when you hover on your email, you should see the commands you have picked or no command when you’ve selected “Nothing”.
When you receive a mail message that contains an action item, you can add it to a list of things that need to be completed, called Needs Action. You can also specify a date for when the action item needs to be completed, to further organize your work flow.
When you have a mail message that contains work items, you can mark it as Needs Action in two ways. From the inbox, left swipe the message to display the option menu, then press the Needs Action icon
With either method, you'll be asked to choose a due date for the action item, and the following choices are available:
- Today
- Tomorrow
- One Week
- Anytime
Once you've marked a mail item as Needs Action, you can view it by pressing the Actions button . In this view, the Needs Action tab shows all of the messages you've marked as action items, organized by the due date you selected. Press any of them to show the message.
You can add notes to the message by tapping the Capture you notes here... near the message header when viewing the message. Notes can be edited or deleted by tapping the same section.
When you're done with an action item, left swipe the message, then select the Completed icon
When you receive a mail message that contains an action item, you can add it to a list of things that need to be completed, called Needs Action. You can also specify a date for when the action item needs to be completed, to further organize your work flow.
When you have a mail message that contains work items, you can mark it as Needs Action in two ways. From the inbox, left swipe the message to display the option menu, then press the Needs Action icon
With either method, you'll be asked to choose a due date for the action item, and the following choices are available:
- Today
- Tomorrow
- One Week
- Anytime
Once you've marked a mail item as Needs Action, you can view it by pressing the Actions button . In this view, the Needs Action tab shows all of the messages you've marked as action items, organized by the due date you selected. Press any of them to show the message.
You can add notes to the message by tapping the Capture you notes here... near the message header when viewing the message. Notes can be edited or deleted by tapping the same section.
When you're done with an action item, left swipe the message, then select the Completed icon