In the Search Programs and Features box (upper-right corner) of Programs and Features , search for the word office . Show
You might see multiple versions installed, like this: If more than one version appears, right-click the version you aren't using and select Uninstall . If only one version is listed, you can go to Step 3: Check your Microsoft 365 subscription status. When the uninstall is finished, restart your computer. Open an Office app and sign in, if prompted. If Office still won't activate, try running an online repair as described in Repair an Office application to fix up the remaining install of Office. If you still can't activate, proceed to the next step. Step 3: Check your Microsoft 365 subscription statusIf you have an Microsoft 365 for home subscription, let's make sure it's still active and renew your subscription, if necessary. If you don't have Microsoft 365, you can skip to Step 4: Troubleshoot Office activation.
Step 4: Troubleshoot Office activationSelect your version of Office for troubleshooting steps: Microsoft 365 Office 2019 and Office 2016 Office 2013 Microsoft 365: Use the Microsoft Support and Recovery AssistantThe Microsoft Support and Recovery Assistant runs on Windows PCs and can help you identify and fix activation issues with Microsoft 365.
If Office still won't activate after you run the Microsoft Support and Recovery Assistant, you can Fix Unlicensed Product errors yourself. Office 2019 and Office 2016: Use the Activation Troubleshooter (non-subscription Office products)The Activation Troubleshooter runs on Windows PCs and can fix activation errors for Office Home & Student, Office Home & Business, Office Professional, and individual Office apps, like Visio, Project, Word, and Outlook.
If Office still won't activate after you run the Activation Troubleshooter, you can Fix Unlicensed Product errors yourself. Fix Unlicensed Product errors yourselfIf you've tried the earlier troubleshooting steps and Office is still unlicensed, you can troubleshoot activation failures yourself. Try these firstCheck your computer's date, time, and time zone Run Office as administrator Update Office Repair Office licensing (Office 2013 only) Check connectivityCheck your firewall Check your antivirus software Check your proxy settings Check your computer's date, time, and time zoneIf these settings aren't correct, Office activation might fail. Follow the steps below for your operating system. Windows 10
Windows 8 or Windows 8.1
Windows 7
Tip: In Windows 7, you can synchronize your computer clock with an Internet time server to keep the computer clock up to date. To do this, select the date or time in the bottom right-hand corner of your screen, and then select Change date and time settings . Select the Internet Time tab, selectChange settings , select Synchronize with an Internet time server , and then select Update now . Run Office as administratorRunning Office as administrator helps fix permission issues that might cause Office activation to fail. Follow the steps below for your operating system. Windows 10
Windows 8.1
Windows 8
Windows 7
Update OfficeThe latest Office updates might contain fixes to activation issues. To learn how to update Office, see Install Office updates. Repair Office licensing (applies only to Office 2013)If you’ve tried all of the other solutions but you’re still getting prompted to activate Office 2013, uninstall your product key and then sign in to activate Office.
Check your firewallIf you're using a firewall from another manufacturer, visit the manufacturer's website for information about how to temporarily disable the firewall. For Windows Firewall, please see below. Windows 10
Windows 8.1 and 7
Warning You should not turn off Windows Firewall unless you have another firewall enabled. Turning off Windows Firewall might make your computer (and your network, if you have one) more vulnerable to damage from worms or hackers.
Check your antivirus softwareFor information about how to turn off your antivirus software, check your antivirus manufacturer's website. Uninstalling your antivirus software may also help. Don't forget to reinstall it after Office is finished installing and if you turned it off, be sure to turn it on again. If you're not sure which antivirus software you have, use the following instructions to get to Control Panel to find the name of your antivirus software. Tip: Windows 10 comes with default antivirus software, Windows Defender. If you determine that you're using it, select theStart button >Settings > Update & Security , and then select Windows Defender on the left. Slide the button to Off . Remember to turn it On again. Check your proxy settingsIf you use your device both at home and at work, try turning off the proxy settings in Microsoft Edge or Internet Explorer before you install Office. If you’re using a different browser, check their help to find out how to turn off proxy settings. Microsoft Edge
Internet Explorer 7, 8, 9, 10, or 11
Note: There might be more proxy settings that you need to bypass. If this doesn't work, and you’re installing Office from work or school, check with your IT department for more information. For IT administrators, please see Microsoft 365 URLs and IP address ranges. Still need help? Contact SupportIf you’ve tried everything in this article and still need help, you can email our support team using the form below. Can you still use unlicensed Microsoft Office?All editing functionalities are disabled on an unlicensed copy of Microsoft Office. Upon opening a blank document, you will see “PRODUCT NOTICE: Most of the features of Word/Excel/PowerPoint have been disabled because it hasn't been activated” message with the Activate button next to it.
How do I deal with unlicensed Microsoft Office?Unlicensed Product and activation errors in Office. Step 1: Sign in to Office with the right account. If Office asks you to sign in, enter the account you used to buy Office. ... . Step 2: Check for multiple copies of Office. ... . Step 3: Check your subscription status. ... . Step 4: Troubleshoot activation.. Why is my MS Office unlicensed?If your Office apps are not opening and showing "Unlicensed Product" or "Non-commercial use/ Unlicensed Product" in the title bar, it means your Office products have been disabled.
Can I use Microsoft Office without paying?Sign Up for the Microsoft 365 Trial
As such, you can take a free one-month Microsoft 365 trial. The trial will grant you access to the full Microsoft Office 2021 suite. Also, you get 1TB OneDrive cloud storage and 60 minutes of Skype credits per month.
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