How to connect Facebook to Sims FreePlay on iPad

I had posted this on the official forum and didn't keep a copy somewhere, so I recreate the guide here.
This guide does not apply to Android/Kindle users as there is no Game Center on these devices. Game Center is owned by Apple.

Please note that this system is separate to Apple's iCloud system, as it caters for all platforms (iOS and Android).

Do NOT rely on automatic saves when visiting the party boat or neighbours, it is unreliable!
Manual cloud save often!

The problem:
Game Center friends don't see changes to your town while you're logged into both Game Center AND Facebook. (Or the other way 'round, which is rare).

This is an acknowledged bug: "Some players have experienced having different save data available for each account, which should not be the case. The team is currently correcting this problem."

The cause:
While my earlier explanations of "two clouds" was the best way to describe it, technically it's all the same cloud at Firemonkeys' (Firemint's) cloudsever. You just access it with two different logins (one being your Game Center ID, the other your Facebook ID).

Theoretically these accounts are linked, in practise this works only partially. When logged in on both accounts, you will see the most recent cloud save for the linked accounts, but your facebook account is seen as the main account for cross-device portability. This leaves the Game Center ID lagging behind.

Side note: Those who are digging around the internet might have noticed that cloudcell is owned by ndWare PTY ltd. This is the very same company. (See also: ndWare company info and history).

The solution (or work-around):
1. Cloud save manually

How to connect Facebook to Sims FreePlay on iPad

2. Log off from your Game Center and in the game log off from Facebook.
3. Double-Press the home button on your device (the square), the list of active apps should show in the bottom panel. Long-press one of the apps, you'll see red icons with a minus in it appearing on all apps. Close them all. (Minimum are SFP and GC)
4. Hold the power button of your device, then swipe to turn off.
5. Wait at least 5 mins, longer might be necessary especially the first time. (This is to allow your accounts to be un-linked on the server).
6. Power on, start Game Center and log in, next start the Sims FP.
7. Go into the cloud icon and verify the time since the last saved game, if it is longer ago than your last save (at step 1) you are looking at the Game Center linked account. If not, you'll have to wait (at least with cloud saving). It can take over 24 hours to unlink.

Reversing:
8. If the above went fine, log out from Game Center, force close the apps (minimum are SFP and GC) and turn off your device, wait a few minutes, then turn it on.
9. Start the Sims Freeplay, then login on Facebook through the key-hole icon. If Game Center pops up, do not log in, but tap Cancel!
10. Go into the cloud icon and check when your last cloud save was, this should be the one from step 1, not step 7. Repeat from step 8 if necessary.
11. Cloud save when/if needed.
12. Before using Game Center again, you'll have to repeat the above steps to disconnect your Facebook account (this includes turning off your device and waiting!), then log in on Game Center.

I hope this helps in cloud saving for both accounts, I've had varying success with this, sometimes it took me only 10 minutes, but also over 12 hours to be able to save (to GC) or even over 24 hours to unlink the two when accidentally being logged in on both again.

I have reported this as a bug at FM's support site, but no replies to it yet.

Connecting to the cloud is how you save your game so if you ever have a problem with your device or want to change devices knowing how to connect to the cloud will stop you from losing your game, for example, if you wanted to change your device you would be able to get your game onto that new device within 7 days and you won’t have to start all over again- it is a good idea to do it everyday just as a back up in case! (it does automatically do it if you connect to the party boat but it is always useful to know how to do it yourself)

Connecting to the Cloud

To connect to the cloud you need to firstly be connected to Facebook, Apple, Game Center or Google Play Games (how to connect to Facebook and Game Center are covered in my Adding Neighbours post as both these can be used to add neighbours)

Sign in with Apple is a new option for Apple products so you can sign in with your Apple ID (on the settings screen- see under ‘uploading’ in this post- click on the key button (bottom right) to sign in with your Apple ID:

How to connect Facebook to Sims FreePlay on iPad

Sorry I no longer have an Android so I cannot show you how to connect your game to Google Play Games (this is where you download your games from)

Uploading

Once connected go into settings in the game (click on the green button with 3 white dots on it) you will then see these options:

How to connect Facebook to Sims FreePlay on iPad

Click on the cloud button and you will see this window appear:

How to connect Facebook to Sims FreePlay on iPad

Click upload save data and your game will be saved

Click here to watch my video on how to save to the cloud

Help! My neighbours can’t see an item in my town, why is that? They can’t see it because they aren’t seeing the most up to date version of your game, you need to connect to the cloud for them to see this version of your game.

Downloading

If you are transferring to a different device you can select on that device from in the game ‘download save data’ and you will have your game back as long as you are connected to the same account that you saved your game from on your other device:

How to connect Facebook to Sims FreePlay on iPad

NOTE: if you are planning to go from an Android to an Apple or the other way around and you want to keep your game, make sure you save to Facebook as this is the only option to save available on both devices.

Unable to connect to the cloud?

If you can’t connect click on the Facebook icon in the settings and it will probably say unknown user so log out and log in again and it should work! If it still isn’t working you may want to contact the makers to see if there is anything they can do to fix this for you, this post explains how to contact them if you are unsure.


Related Posts: Adding Neighbours & Visiting Neighbours


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How to connect Facebook to Sims FreePlay on iPad

THE SIMS FREEPLAY
©THEGIRLWHOGAMES.BLOG

Only have access to Another Sim Town? Find out what it contains here!


If you are playing on an Apple product you have the choice between Game Center and/or Facebook to add neighbours (although they have now made the Game Center option difficult) and if you are on an Android you will have the option of Facebook only as Google+ is no longer available.


Apple and Androids: Connecting The Sims Freeplay to Facebook

To add a neighbour using Facebook you need to have your game connected to your account, to do this log into the Facebook app then go to settings in the Sims Freeplay (the green button with 3 white dots in it) and you will see these options appear:

How to connect Facebook to Sims FreePlay on iPad

Click on the key button (bottom right) and it will say not signed in, press the green log in button and it will go to Facebook then come back to the game and you should see this (check that it is the right account):

How to connect Facebook to Sims FreePlay on iPad

NOTE: my Facebook account has been suspended so I am unable to add anymore players, sorry!

Facebook Adding

Once connected, when you add a friend on Facebook, if they play The Sims Freeplay and have connected their game they will be added to your party boat automatically.


Apple: Game Center Adding

NOTE: as of iOS 10 the Game Center app has been removed you can still add neighbours but they have made it a lot harder to do, you now have to iMessage the person you want to add or you can also allow nearby people to add you from Settings > Game Center > Allow nearby people to add you through WiFi or Bluetooth. If you don’t have iOS 10 or above the steps below should still work but you may find players on iOS 10 or above are unable to accept your requests.

How to connect Facebook to Sims FreePlay on iPad
Game Center is an app on your Apple product, it should already be on your device.
Open it up and you will see 5 tabs at the bottom of the screen

Me, Friends, Games, Challenges and Turns

How to connect Facebook to Sims FreePlay on iPad

  • In the me tab you can set your username, this is what people use to add you, you can also change your photo here.
  • In the friends tab you will see all of your friends you already have and any friend requests you have
  • In the games tab you will see all the games you play and all of your achievements

To add a player you need to know their username or email address, once you do go to the friends tab and in the top right hand corner there is a +

How to connect Facebook to Sims FreePlay on iPad

This will open up a new window, in the ‘to’ box write the players username or email and in the big box below you can add a message to that person.

How to connect Facebook to Sims FreePlay on iPad

 Once they have accepted your request if they have the game they will appear in your party boat.

You can have 500 friends on Game Center but only 100 appear in your party boat.

NOTE: as of iOS 10 the Game Center app has been removed you can still add neighbours but they have made it a lot harder to do, you now have to iMessage the person you want to add or you can also allow nearby people to add you from Settings > Game Center > Allow nearby people to add you through WiFi or Bluetooth.


Androids: Google Play Games Adding

Google+ has been removed so you can no longer add players this way on an Android (Facebook is your only option) but you can still save your game with Google Play Games


Deleting a Neighbour

To delete a neighbour you just need to delete them from Facebook and/or Game Center

Help! My neighbours can’t see an item in my town, why is that?

They can’t see it because they aren’t seeing the most up to date version of your game, you need to connect to the cloud for them to see this version of your game.


 Please note it can take a while for neighbours to appear in your party boat after adding so be patient!


What social tasks are there to complete? Find my social tasks list here!


Related Posts: Visiting Neighbours & Saving the Game


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How to connect Facebook to Sims FreePlay on iPad

THE SIMS FREEPLAY
©THEGIRLWHOGAMES.BLOG

Hello!

I have created a Facebook profile and page for The Girl Who Games.

Add me– Profile:

facebook.com/thegirlwhogames

The profile at some point I am hoping to connect it to a new sims freeplay town so all of those players who can only add through facebook will be able to access at least one town with everything in it that you need!

Like– Page:

facebook.com/thegirlwhogamesblog

The page will be a place where facebook players can find new friends for the sims freeplay as well as containing updates and news about this blog!

Thanks for reading!

How do I sync my Sims FreePlay to Facebook?

Click on the "Log In" button under Facebook. This will take you to a Facebook Login Page. login with your Facebook details, and accept the prompts. Once you are signed in it will show you that you are.

How do I connect my Sims FreePlay to Facebook 2021?

Only friends who are also logged into Facebook in The Sims FreePlay will be visible as neighbors..
Open the game..
Tap the green "..." ... .
Open the Account Manager (purple keyhole icon).
Below the Facebook bar, tap "Log in". ... .
Login to your Facebook account..

Why won't my Facebook friends show up on Sims FreePlay?

You may have noticed that your Neighbors have disappeared from your Party Boat since our latest update. Facebook recently updated their Privacy T&Cs which has removed inactive player accounts so they've disappeared from the list of friends.

How do you connect to Sims FreePlay?

▶ In the "Games" tab you will see all of the games that you play and all of your achievements. To add another player, you will need to know either their Nickname or Email Address. Once you do press the "Friends" button. Then press the + in the top right corner.